Privacy Policy

Effective Date: july 2023

At Talbot’s Adventured Ltd (“the Company”), we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information obtained from individuals who interact with our services, including but not limited to our website, email addresses, and phone numbers.

  1. Information We Collect

We may collect the following types of personal information from individuals:

1.1. Contact Information: This includes but is not limited to your name, address, email address, and phone number.

1.2. Payment Information: When making a reservation or purchasing a service, we may collect payment details such as credit card information, billing address, and other necessary payment information.

1.3. Communication Information: We may collect any information that you provide to us when contacting our customer support or communicating with us via email or phone.

1.4. Website Usage Information: We may collect information about your interactions with our website, including IP addresses, browser types, referring URLs, and other browsing information.

  1. Use of Information

We use the collected personal information for the following purposes:

2.1. To provide and improve our services: We use the information to process reservations, communicate with customers, and deliver the requested services. We may also use the information to personalize your experience and improve our offerings.

2.2. To process payments: We utilize your payment information to process transactions and comply with applicable legal and regulatory requirements.

2.3. To send promotional materials: With your consent, we may send you promotional offers, newsletters, or other marketing materials related to our services. You can opt-out of receiving such communications at any time.

2.4. To enhance website functionality: We analyze website usage data to improve the functionality and performance of our website, understand user preferences, and optimize our online presence.

  1. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

3.1. Service Providers: We may engage third-party service providers who assist us in operating our business, providing services, or conducting activities on our behalf. These service providers are obligated to maintain the confidentiality and security of your personal information.

3.2. Compliance with Laws: We may disclose your personal information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights or the safety of our customers or others.

  1. Data Security

We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no data transmission or storage system can be guaranteed as 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

  1. Your Choices and Rights

5.1. Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can exercise this right by following the unsubscribe instructions provided in the promotional emails or by contacting us directly.

5.2. Access, Correction, and Deletion: You have the right to request access to your personal information, as well as correction or deletion of inaccuracies. To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Talbot’s Adventured Ltd 12 Cultural Market, Grace Bay Rd, Grace Bay Beach, Providenciales, Turks and Caicos Islands, British West Indies

Email: reservation@talbotsadventures.com

Phone: 649-232-3474 (FISH)

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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Reservation & Cancellation Policy

A signed authorization with valid credit card details is required to confirm your reservation. Upon booking confirmation your card will be charged in advance of your trip. If you cancel your reservation more than 7-days prior to your charter date you will receive a 100% refund. If you cancel your reservation more than 48hrs before the departure time you will receive a 50% refund. Cancellations made less than 48 hrs prior to your trip departure time, for any reason, will not be refunded. If Talbot’s Adventures Ltd cancels your charter for any reason it will be subject to a full refund. Refunds will be applied to your credit card within 3 working days.

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